01 / Document intake and collection
Measure time spent collecting attachments and requesting missing documents. Record channel count and follow-up frequency.
02 / Extraction, duplicates and assignment
Measure three separate activities: data extraction, duplicate checks and assignment to a company or project. Incorrect assignment may cost more than extraction itself.
03 / Reconciliation and approvals
The sixth process is resolving discrepancies. Measure active work separately from waiting for a decision. Escalation rules matter as much as automated extraction.
04 / Reporting
The seventh process is preparing reports and status summaries. Separate data collection from professional review. Automation can prepare the material; accounting and tax decisions remain with authorised people.